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  • Report:  #460199

Complaint Review: Langua World

Langua World Cancelled Class & did not refund my Money New York New York

  • Reported By:
    New York New York
  • Submitted:
    Tue, June 09, 2009
  • Updated:
    Tue, June 09, 2009
  • Langua World
    261 W 35th Street
    New York, New York
    U.S.A.
  • Phone:
  • Category:

On 5/22/09, I signed a contract for services from Langua World for ten (10) 1-hour Hindi Lessons, meeting on Tuesday & Thursdays commencing on Tuesday 5/26/09. I paid for these services in full in advance on 5/22/09. On 5/26/09, I received a phone call that the lessons were postponed to the following week. On June 1, 2009, the company still failed to render any classes. After speaking to them on the phone, it was clear that they were not going to start classes on the specific dates as stated on the signed contract. At this time, via email I asked to receive a full refund. Stating that they violated the terms of the contract. I signed up for classes that started on a specific date for a specific amount of duration and at specific time. No where in the agreement did it state that Langua World was at liberty to change any of the above. Langua World proceeded to reschedule the class once again to Friday, June 5th, to which I replied that was not part of the agreement and I could not attend due to prior commitments. They said they were once again cancelling the class and I was not entitled to a refund. In conclusion, there was a binding agreement between me & Langua world that stated in exchange for payment, I would receive ten 1-hour Hindi Lessons on Tuesday & Thursdays starting on 5/26. I committed to these specific lessons, not any other variation. By accepting my payment, they too are committing to rendering these particular services to me. By not doing so, they are violating the terms of the agreement.
I have many emails, receipts, and other documentation to prove this case. If the company rebuts, I will post the evidence. Please do not be duped into the scam - they will take your money while being rude & disrespectful to you.
I am so sure that this is a scam, that I have filed a complaint with the Better Business Bureau, the NY Small Claims Court, and Paypal.

Shraddha
New York, New York
U.S.A.

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