Langua World Person who runs the school, ripped me off when I didn't renew more classes New York New York
The long and the short of the story is that the woman who booked the classes I attended is a dishonest person (and I use the word loosely in her case) who wouldn't let me into a classroom after I told her I no longer wished to renew my classes. I believe she has done this with other students too.
Here's her scam: she asks students if they want to renew classes and if they say no, she lies to them about the time of the class and rips them off.
In my case, I turned up to class and she said that I was already late for the class. This was a total lie. I told her she was mistaken that my class was at the usual time and she denied it. It was a 2-hour class (two classes had been put together) and she said she sent the teach home. I was 15 minutes early to the normal scheduled class - so even if what she said was true (which it wasn't) I was only 15 minutes into 1 2 hour class. She didn't offer to renew my classes or pay me compensation. She just ripped me off.
I asked her to send me the email confirmation where we had agreed to the earlier time and she said it was on her home computer. The same day she sent me a fabricated email saying that the class had been altered. Right away it looked suspect to me. I didn't remember any such email. She also fabricated an email from me where i supposedly said "ok".
How stupid and dishonest can you get? I looked up the time and date when she said the email had been sent and there was no such email. She had blatantly re-writen an email that I sent and tried to pass it off as if I had written it. It would have been simply dishonest to have fabricated the email and sent it to someone else; but she actually sent it to me!!! That gives her the special distinction of being both stupid and dishonest!
I said to her, its rare you meet someone genuinely stupid, rarer still that you meet someone deeply dishonest and unusal to meet someone genuinely cold and awful. I said, in her case I had met someone who has all those traits.
Its also worth noting that she was incredible inflexible. If ever i needed to cancel or postpone a class she acted like i had taken the biggest liberty imaginable. The school is small and classes are often empty but she would act like every class was packed to capacity if i asked her for another day.
Dave
New York, New York
U.S.A.
1 Updates & Rebuttals
Langua World
NEW YORK,New York,
U.S.A.
SEBASTIAN ELLIOT IS MISTAKEN, HE MISSED HIS CLASS AND DIDN'T GIVE US ANY NOTICE SO THE TEACHER WENT HOME
#2REBUTTAL Owner of company
Sat, March 28, 2009
Hi,
I am the business owner of Langua World, Sebastian Elliot didn't how up on time for his class that day, the teacher waited and then left as he didn't show up, below you will find our school policy, as well as multiple emails sent by Sebastian Elliot asking to reschedule classes at no cost:
Private Lessons:
Once payment is made, lessons are required to take place within the amount of time the package is scheduled to last. For instance, within 5 weeks for any 5 week package and within 10 weeks for any 10 week package. Tuition and other applicable fees must be paid in full at the time of registration. We DO NOT accept partial payment. There is an additional fee of $25 per class for commute to your home or work place (Manhattan Only).
There are NO EXCEPTIONS to the following:
Cancellation, change of schedule, or a change in location to which the lesson is scheduled to take place must be addressed at least 5 days in advance; otherwise the payment will be retained as follows:
- 4 days notice (at least 96 hours before scheduled lesson); 40% of the lesson's fee will be retained
- 3 days notice (at least 72 hours before scheduled lesson); 50% of the lesson's fee will be retained
- 2 days notice (at least 48 hours before scheduled lesson); 65% of the lesson's fee will be retained
- 1 day notice (at least 24 hours before scheduled lesson); 80% of the lesson's fee will be retained
- Same day notice (less than 24 hours before scheduled lesson); 100% (Full amount paid) will be retained
If you wish to discontinue classes, we regret to inform that no refund will be provided; Credit will be the only option available to you.
Ok fine. Next friday then.
------Original Message------
From: Langua World
To: Seb yahoo
Sent: Jul 15, 2008 7:01 PM
Subject: Re: Re:
You wil have 2hrs next Friday,
You purchased a package to be completed within 10 weeks., that is why you are getting such a great deal, if you want more time to take your classes, you will need to pay the original price of $500.
Sandrine Samperi
Language Dept. Director
Langua World
261 west 35th street suite 203
New York, NY 10001
212 643 2907
917 673 2396
sandrine@languaworld.com
www.languaworld.com
----- Original Message -----
From: "sebastian elliot"
To: "Langua World"
Sent: Tuesday, July 15, 2008 6:18 PM
Subject: Re:
> Well?
> ------Original Message------
> From: Langua World
> To: Seb yahoo
> Sent: Jul 15, 2008 2:13 PM
> Subject: Re:
>
> we cannot delay for another week sorry, can you do 2hrs next week on
> Friday?
> Sandrine Samperi
> Language Dept. Director
> Langua World
> 261 west 35th street suite 203
> New York, NY 10001
> 212 643 2907
> 917 673 2396
> sandrine@languaworld.com
> www.languaworld.com
>
> ----- Original Message -----
> From: "sebastian elliot"
> To: "LANGUA WORLD"
> Sent: Tuesday, July 15, 2008 1:35 PM
>
>
>>I will not be in new york this friday. Therefore, please reschedule the
>>class any day next week or simply shift back the class by one week. So
>>this
>>weeks class will be next friday.
>>
>> Thanks
>>
>> Seb
>> Sent from my BlackBerry wireless handheld.
>>
>>
>>
>
>
>
> Sent from my BlackBerry wireless handheld.
>
>
>
Sent from my BlackBerry wireless handheld.
So you charged me for a class I didn't attend?
------Original Message------
From: LANGUA WORLD
To: Seb yahoo
Sent: Jul 7, 2008 8:08 PM
Subject: RE:
Last week, yes as you gave Francisco very short notice, If you want to change your meeting days, you need to let us know now so we can switch you to Friday, Otherwise we will see you this Wednesday at 6.30pm for your class.
Juliana Braga
Assistant Manager
Langua World
261 west 35th street suite 203
New York NY 10001
917 673 2396
212 643 2907
www.languaworld.com
"You live a new life for every new language you speak. If you know only one language, you will live only once." Czech proverb
Langua World Receives 2008 Best of New York Award, please read the press
release: https://www.uslba.net/PressRelease.aspx?b=16138589&bc=209801657
This message and any attachments (the "message") is intended solely for the addressees and is confidential. If you receive this message in error, please delete it and immediately notify the sender. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited except formal approval. The internet can not guarantee the integrity of this message. Langua World LLC (and its subsidiaries) shall
(will) not therefore be liable for the message as it might have been modified.
P pensons l'environnement, n'imprimons que si c'est ncessaire.
Please consider the environment before printing this email.
-----Original Message-----
From: sebastian elliot [mailto:sebelliot@yahoo.com]
Sent: Monday, July 07, 2008 8:02 PM
To: LANGUA WORLD
Subject: Re:
Yes I know. And did you charge me?
------Original Message------
From: LANGUA WORLD
To: Seb yahoo
Sent: Jul 7, 2008 7:57 PM
Subject: RE:
It is 6.30pm not 6pm.
Juliana Braga
Assistant Manager
Langua World
261 west 35th street suite 203
New York NY 10001
917 673 2396
212 643 2907
www.languaworld.com
"You live a new life for every new language you speak. If you know only one language, you will live only once." Czech proverb
Langua World Receives 2008 Best of New York Award, please read the press
release: https://www.uslba.net/PressRelease.aspx?b=16138589&bc=209801657
This message and any attachments (the "message") is intended solely for the addressees and is confidential. If you receive this message in error, please delete it and immediately notify the sender. Any use not in accord with its purpose, any dissemination or disclosure, either whole or partial, is prohibited except formal approval. The internet can not guarantee the integrity of this message. Langua World LLC (and its subsidiaries) shall
(will) not therefore be liable for the message as it might have been modified.
P pensons l'environnement, n'imprimons que si c'est ncessaire.
Please consider the environment before printing this email.
-----Original Message-----
From: sebastian elliot [mailto:sebelliot@yahoo.com]
Sent: Monday, July 07, 2008 6:39 PM
To: LANGUA WORLD
Subject:
I will be coming on wednesday at 6. Am I to assume you have charged me for last wednesday's class?
Thank you