Complaint Review: Larry H Miller Used Car Superstore

In July of 05 my wife and I were looking for a new truck. I found the one I wanted at the LHM used car lot in sandy. We had a 99 Dodge Dakota that we had bought new and taken excellent care of. I wish I had paid attention to the red flags popping up in my head at the time, but I kept thinking "You Know This Guy".

First off the salesman would not give me a firm price on the truck we were looking at. He kept saying let's see what your trade is worth. RED FLAG! After hours of sitting and waiting finally the sales manager came and said we can give you $7000 for your trade and get you into that new one for 485. a month. I said no, we can only afford 400.00 at the most. This went on for what seemed like forever, he finally came to us and said 419.00 per month. We headed home with our new truck feeling pretty good.

A few days later they called us to come finish the deal. When we got there they told us the financed price on the truck is $28043.00 and they couldn't get the intrest rate we had agreed to so the payment wouldn't be the $419.00 a month they had promised, instead it would be $535.00 per month. I said, we can't afford that! They said you have already taken the truck and signed the paperwork. What that means is SUCKS TO BE YOU! Shortly after this nightmare my wife lost her job.

We now owe $26000 on a truck that is only worth $19000 and it is about to be repossessed. I learned the hard way to read everything before you sign it. I will never buy another car from Larry H Miller, and I hope to someday see that empire crumble!

Stephen
Provo,, Utah
U.S.A.