Complaint Review: Laser Spine Institute

This review is for a surgery that took place on my husband in Nov. 2011 by Dr. Kit McCalla in Scottsdale. Here are the reasons that I would NOT TRUST my health with Laser Spine Institute. 

You are scheduled to be in Scottsdale for 5 days.  On day 2 you "meet the surgeon" to review your case. The surgeon my husband met was not the one who showed up to do the surgery the following morning.  If I am having surgery I want to Google my surgeon and learn a little about him. I felt this was a BAIT & SWITCH routine by LSI. We had an orthopedic surgeon who I later found out went to community college, then to med school and finished up with a business degree. 

We showed up at 6:45 a.m. for surgery. He didn't go in until after 12:30 p.m. because the patient prior to us "was much more difficult" than expected. 

They told me he would be in surgery for 1 1/2 to 2 hours. After 2 hours they said he was coming into recovery.  Another 2 hours without a word from anyone. Finally, a nurse said he is having some problems in recovery. The doctor finally came out to give me the rundown. Surgery went fine until his disk on c7 & c6 "popped like a big zit and then we had a tear in his spinal cord which caused a leak of spinal fluid."

I felt as if the doctors and nurses were more focused on getting everyone out of there before closing than they were about his care.  He clearly was not doing well but they were all set to release him. I was insistent that he was not acting normal and was in way too much pain to leave.  I felt if the doctor that met with him the prior day was actually the person doing the surgery then they would know his personality / behavior and know that he was not acting normal. They gave me some story about the "s****.>