Complaint Review: Lash Serum Plus

Please beware of this company's scam. Once you order the trial, it states that you may cancel the subcription within the 14 day trial period and it does not state that you must return the trial product before you can cancel. Also, there's no refund for what you pay when the porduct is returned.

After speaking with 2 customer service reps and a supervisor, I demanded that they show me where it states that the trial product must be returned and he directed me to their return policy. Never could he show me where it stated that I must return the trial product at my own expense if I choose to cancel. Also, they are rude and will overtalk you like a robot that can't hear.

This is not a company or product I would recommend to anyone. As for the product itself, I never used it once I called and had this terrible customer service experience. I also highly doubt that they'll keep their word once they recieve the trial back so, I'm calling my bank to avaid any charges from them in the future. So, again avoid this company and it's scamming policy.