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  • Report:  #1399962

Complaint Review: Latestfashions

Latestfashions Merchandise Auto Renewal Scam - Low Quality Jewerly Portland Oregon

  • Reported By:
    Anna — New York USA
  • Submitted:
    Thu, September 14, 2017
  • Updated:
    Thu, September 14, 2017

 

I received a very cheap watch and necklace in the mail, merchandise I did not order.  I called the company, Latestfashions, to inquire and was told this was part of a monthly auto renewal service I subscribed to.  After protesting that I did not and questioning the company, she finally said I may have taken an on-line survey after I made an online purchase a month ago which would have automatically entered me.  Apparently it was hidden in the fine print that I agreed to a monthly merchandise subscription.  When I asked how much the merchandise cost she told me $189.97!!!!!  I told her I wanted to be cancelled and would immediately return the merchandise. She then told me she would cancel me, and she would "do me a favor" and only charge me $94.98. I told her I was calling the credit card company and immediately, reporting this as fraud, returning the materials with a request for signature that they received and I would not pay a penny.  She then told me I could keep the merchandise as a “free gift” and gave me 100% refund.  I still contacted the credit card company and reported this and disputed the charges.  I wonder how many unsuspecting people they are doing this too!?

 

I looked on line and see several others making the same complaint; apparently they are also doing this with handbags as well as the jewelry.

 

Finally, I looked up the watch and the necklace on line. The Q&Q Water Resist watch retails for $15 - $25 and the necklace at Wal-Mart for $19.99.  If I didn’t demand my money back and agreed to 50% they still would have made more than double the actual value of these products.  SCAM!!

 

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