Lauderdale Veterinary Service LVS Horrible, misleading and possibly only interested in Money over the well being of my pet. Fort Lauderdale Florida
our 8 week old puppy fell off the bed seemingly hurtting his right paw. We took the puupy to to Lauderdale Veterniary Specialist. Nursing and front desk Staff was courtious and helpful. Then Lynel Tocci the on staff after hours vet came out to see us. She said offered exrays to verify the pup was ok and asked if i was ok with $245.00 for exrays. i said fine.
She then showed us the exrays of his right elbow and poited out what she said was a floater in his joint and told us he would need to see the orthopedic suregon in their office tomorrow. Dr Bennett. Lynel Tocci then offered to board our puppy for the night (ofcorse for an additional fee) I said no and she said if he boards he will be guaranteed an appoimtment with Dr. Bennet tomorrow, if not we may have to wait two days for an appointment. I said i will not board him and if the ortho cant see him tomorrow i will find one who can. Mysteriously an appointmnt became available. Lynel Tocci went on to tell us she was not sure what the surgial solution was for this injury. Also advied us not to have our puppy eat after midnight as Dr. Bennet had room in his surgical schedule the next day. Apprximately 375.00 later we left beleving our puppy had sustained a serious injury that would ulyimately need surgery to repair.
After our emotions had relaxed both my girfried and i agreed we felt taken advantage of and did not have confidence in what the doctor told us. The next moring we took the puppy to a vet in Boca. the BOca vet look at the exrays from LVS and said they where in adaquate to evaluate the dog because they only show the right elbow. the boca vet took exray of the left elbow. When layed side by side left and right where identical. The bocavet said there is nothing wrong, she removed the splint/bandage form our puppys leg. and he was playing like a puppy ever since. We cancelled the appointment with Dr Bennett. Since we received such opposing diagnososes from the two vets we oppted for a 3rd vets opnion to make sure. The 3rd vet agreed the dog was fine and had nothing wrong.
When tell this horrific story about our experiance with LVS we dound one of our friends had a smilar bad experiance with the same Vet at Lynel Tocci. Common sense would say we are not the only 2.
At a minimum this vet Lynel is incompetent and the worst she is deviovs, dishonest and praying on people, who love thier pets and will do anything regardless of cost to help then, for her and LVS own selfish financial gain Disguesting!!!!!!!
I think my advise would be dont even think about having your pet treated here.
1 Updates & Rebuttals
Average Joe
Ft lauderdale,Florida,
i, too, felt victimized by this atrocious clinician
#2Consumer Comment
Wed, July 09, 2014
My wife and I brought our Bijon Frisee to this clinic this past Monday night. She is a prized AKC dog with whom we went to great expense and time to breed successfully. She was having an uneventful prenatal course and then to our excitement went into labor Monday morning. She had some unusual discharge so we brought her to this clinic. on evaluation, they stated she was fine and to go home and not to worry. later that day, she gave birth to a stillborn and was very lethargic. we again contacted the clinic over the phone, spoke with a different vet, and they said it wasnt necessary to bring her in. they instructed us to watch her carefully and reassured us that everything would be fine. by that evening we had enough and sensed that the dog was possibly in a state of arrested labour. we rushed her to the emergency room and were met by a Dr. Tocci who proceeded to tell us that we essentially were neglectful and that all the puppies should be presumed dead at this point. horrid bedside manner. she then asked us to sign a contract that would give her permission to charge our credit card a maximum of 600 dollars. she ran a bunch of meaningless tests (did a sepsis workup for what reason???) and an xray which she graphically described as showing only parts of some puppies along with dead puppies and a puppy in breach. she told us she was going to run some other tests and that we should go home and wait for her to call. well, she never contacted us. around 11p we were gravely concerned and contacted the clinic. she had proceeded to administer pitocin to induce labor. the puppy that was breech and presumed dead actually was delivered alive. thereafter a stillborn was delivered. we were told that the puppy delivered alive had a guarded prognosis. she would contact us for further details. again, no one contacted us. we found out early that morning that they had contacted my father in law instead of us at 3a, a man who is going through the throes of stage IVc colon cancer on his 2nd round of chemo and "obtained" permission to pursue surgery. we later found out an emergency hysterectomy was performed rendering this champion breed infertile for the remainder of her life. We never were granted any info regarding the clinical rationale behind this horrific decision making. I believe both malpractice and negligence were committed by both Tocci and the other vets earlier in the day who didn't properly sign out to each other nor provide the proper triage for this animal earlier in the day. now we are broken hearted, and the clinic along with Dr. Tocci has been harrassing both my father in law and my wife and I so she can obtain her $3900 fee for the surgery. Absolutely outrageous and disgusting. Dr. Tocci, you should be ashamed of yourself.