Complaint Review: Laura Langemeier

Deceptive Wording and phrasing.
A representative called and Offered a one month free period for answering questions; than it would go on at 29.99 a month. I thought that at the end of the month, I would call them and if I had questions or needed continued help, I would start the service that he had suggested. Or other services that they offered.

I had no Idea that I had signed up for anything that moment. I thought I would sign up at the end of the month of free service if I requested or needed further advice. I realized while reading the book that I had to win the lottery to start their service or to even become a millionaire. Because I did not finish the book I never needed their assistance. I once called and asked if I could work with their financial experts; they told me that required another more expensive outlay. So I never called back again.
Why would I be paying for a service that I never used?
If they have a customer that is not using their service why do they not have a representative that calls the client to determine if they are having any problems and ask why I was not calling, especially if they are being paid.

The reason they do not call is because it is a deceptive business practice. They do not want to alert the person that they are being billed for a service that they are not using.
I was caught off guard in the morning hours. All I did was buy a book I never expected anyone to call me.
The 9.99 book has cost somewhere between $180.00.
For these reasons and the fact that I never used their service I feel I am entitled to a full refund.

Goldstar
Topanga, California
U.S.A.