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  • Report:  #1068180

Complaint Review: Lava Leads

Lava Leads I Will Never Use This Company Again Miramar Florida

  • Reported By:
    Insurance Agent — Pennsylvania
  • Submitted:
    Thu, July 18, 2013
  • Updated:
    Thu, July 18, 2013

 Using Lava Leads has been just a awful experience. Like other people reported it is so hard to speak to someone. You can call and leave messages or e-mail and no one will get back to me. I had several service issues where the system stopped working and I would call and leave a message about the problem and no one gets back to me. I did get ahold one time of Cary Gottlieb and he told me they would have it working the next morning. Well it was not working the next morning so I could not get any calls. Today my system is frozen and I called several times about the issue and the message was no one was available leave a call back number which I did and on one called me. What I did was call back and hit the sales option line and guess what Tim picked up the phone and I told him my system was not working and he told me he have it up in 2 hours. So if you want to get thru try the sales line that's seems to work if you have to speak to someone. Cause they are looking for your credit card Also I like to mention when the system works I get a lot of transfers where they want to be on the DNC list. I wonder if this company really scrubs these calls. I spoke to the Better Business Bureau and I can file a complaint even though they don't belong. Yes we have to warn people about this company.

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