Complaint Review: Lavino

Ordered a "Free Trial" of product that was advertised as being recomended by Dr. Oz.  Stated that you would only be charged for shipping and handling.  Received the product in a box with no return address and a packing slip that only gave the product name with no return address or info re future charges.  2 weeks later my bank fraud dept contacted me to ask about suspicious charges on my account.  I went to my bank and they pulled the information re the charges and it was strange names with phone # so right then and there I called the number and a man answered.  It honestly sounded like he was sitting in his living room.  When I asked him about the 2 charges he advised me that this was a "14 day trial" and that if you did not cancel with in the 14 days you would be charged $99.95 for the Eye Serum and $99.97 for the Moisturizer.  So I told him to cancel it immediatley and when I asked him if any further charges were going to come out he stated "no because you cancelled".  When I told him I was at my bank cancelling my card as we spoke he then stated "no you dont need to do that I have cancelled it for you".  LIke I was going to believe that and I am glad I cancelled my card because after reading what others have gone thru they seem to continue to charge peoples cards even after they have cancelled.  So I would advise anyone out there who has had dealings with these people to cancel your credit card that was used in the transaction.