Complaint Review: Lavish Skin Care

I ordered a free trial offer of Lavish skin care and Derma bright eye cream. It was an online offer, which stated that only shipping and handling would be charged to my credit card. There was nothing stating that after the free trial offer, another jar of both products would be automatically charged to my credit card.

I received my "free trial" jars of both products, and upon checking my bank statement ( I have a debit card with a credit card logo), I was debited $88.00 and $89.00 respectively for both Lavish skin cream and dermabright eye cream. I immediately googled Lavish skin care company in CA and demanded to speak to a supervisor in customer service. I asked for an explanation of this outrageous situation where my credit card was billed for the aforementioned amounts. I was told, quite tersely, wny didn't I read the "contract" regarding my free trial offer. I stated that there was no "contract," only a big, looming try lavish skiin care and dermabright free and be delighted with the results. Pay only $3.95 for shipping ahd handling. I didn't fall for this scam and demanded a credit for both amounts to my credit card immediately.

I was told that they could only credit my account for 1/3 of the price, and I demanded to speak to another supervisor. I told them I was outraged and would file a complaint with the consumer protection agency, and they then said they would give me 3/4 of the amounts charged to my credit card for both amounts. I said that was not good enough, but they told me that is the best they could do, and sent me emails separately for each product indicating that my credit card was being credited for $66.00 respectively.

I am outraged that the full amount of this unethical scam was not credited to my account.

I want to file a complaint the recoup the balance on my outstanding credit card amount from this unethnical and fraudulant company.