Complaint Review: Lavish Skin

I am one of many people who foolishly ordered a "free sample" with shipping costs only. Two weeks afer I placed my order, my account was billed although the sample had broken out my skin and I tried to cancel. 

There is no phone number available; no order sheet, account number, or packing slip was included with my shipment. I am trying to prevent any more withdrawals from my account. Since I cannot contact the company online or by phone, I have written a complaint letter and will work with my bank to dispute the charges and stop future ones.