LaVista Auto Plex, Jeff Giandinoto Falsifies loan documents, illegally recontracted at least one customer LaVista Nebraska
While employed at LaVista Auto Plex, I witnessed the following:
1- A customer, who had already signed a contract for the sale and financing of a Chevy SUV, was called back in to sign a new contract for a higher sale price of the vehicle. This change was made after the owner, Jeff Giandinoto, discovered that the lender would finance more than previously believed. The customer signed the new papers under the pretense that the old contract was flawed, when in fact it was not.
2- A customer came in to purchase a vehicle, selected one, and began the financing process. He provided pay stubs, which the owner, Jeff Giandinoto, had an employee alter to reflect a higher income, in order to attain financing.
3- On several occasions, a purposefully incorrect description of the vehicle was given to lenders in order to increase the amount of financing the vehicle was eligible for.
4- Also, on countless occasions, customers' credit reports were checked without the customer's knowledge.
Nicholas
Des Moines, Iowa
U.S.A.
5 Updates & Rebuttals
Kathy
Nebraska,USA
Total travesty
#6REBUTTAL Owner of company
Sun, August 09, 2015
I have personally bought two vehicles at the lavista auto plex. They are very acomidating and forth coming. They supplied car fax reports without even asking. In the past 35 years I've bought many cars and had many experiences good and bad with car salesmen. For used vehicles this was by far the best experience I've had shopping. My son drove the first car for five years tell me traded it for the second buy at the auto plex and he is very happy with the purchase!
researcher
Papillion,Nebraska,
United States of America
Clear my issue/error - piece of mind
#6REBUTTAL Owner of company
Thu, July 01, 2010
I commented about this for which I have no knowledge. I wish to state that my overall experience with LaVista Auto Plex has been satisfactory. Jeff has presented himself professionally and has made our situation right. I should not have commented on something I know nothing about.
Jeff stated "he felt compelled to make things right by us as the guilt was killing him". We are grateful for his conscience. He appears genuine and we are fully whole. I will send customers his way without reservation. Just practice better decision making than we did.
My motivating factor to leave positive feedback is that I am impressed with Jeff going above and beyond while under no obligation to do so. I was upset however I am now impressed.
Further, both BBB complaints that I referenced had been resolved. I expect as exceptionally as our situation.
Thank you for this forum to allow such communications to take place.
Consumer
Maureen in Omaha, NE
Omaha,Nebraska,
United States of America
Ethical and Professional Service at LaVista Auto Plex - Jeff Giandinoto is great!
#6Consumer Comment
Tue, December 01, 2009
LaVista Auto Plex - Jeff Giandinoto - Ethical, Pleasant, and Great Results
My husband and I recently bought a car from Jeff and it was the best car buying experience we have had (and between us we have purchased 8 vehicles in 6 states.) A family friend recommended Jeff Giandinoto after Jeff sold him two vehicles for his college-age kids, and he got them for a great price.
All the folks at LaVista Auto Plex are pleasant, knowledgeable and thorough. They were very focused on helping us find the car that met our needs, not the car they wanted to sell us.
Once we identified the car we wanted, Jeff Giandinoto helped us find a car at an auto auction. He personally inspected the car, talked to us about the amount we wanted to bid, and secured a price for the car that was very close to the wholesale value (according to the Kelley Blue Book.) The car is beautiful, has low miles, and is in almost perfect condition.
The process was straightforward, efficient, and we are very pleased. They have our highest recommendation for a professional, ethical approach to buying a car.
La Vista Auto Plex
La Vista,Nebraska,
USA
Contact Me
#6REBUTTAL Owner of company
Tue, October 27, 2009
My name is Jeff Giandinoto. I am the owner of La Vista Auto Plex and have been in business since 2001. These are false allegations of a disgruntled ex-employee. Feel free to contact me at my office phone 402-592-2920 or my cell phone 402-651-0859. You can also email me at, Lavistaauto1@yahoo.com or Lavistaauto2@yahoo.com or feel free to stop in. I am open to answer any questions you may have.
DaveNewell
Papillion,Nebraska,
USA
You are a COWARD
#6UPDATE EX-employee responds
Tue, October 06, 2009
I've worked at LaVista Auto Plex for 15 years. I know who you are. Your inability to be a productive member of the sales team and your inablity to show up on time for work generated many different issues for you. I've filled out the same paperwork you've referenced. I watched as other sales personnel filled out the same paperwork you've referenced. You, were a bystander in the process because of your intellectual inability to accomplish the documentation tasks that make a good sales team member. You give your first name only and throw spears. My name is Dave Newell, Papillion. Call me from the white pages. I'll tell you the truth about this under-performing ex-employee.