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  • Report:  #159797

Complaint Review: Lazer Storm

Lazer Storm - IGIA RIPOFF Billed outrageous shipping and sent double the order Los Angeles California

  • Reported By:
    — Mt. Morris Michigan
  • Submitted:
    Thu, October 06, 2005
  • Updated:
    Thu, October 06, 2005
  • Lazer Storm
    4540 Worth Street
    Los Angeles, California
    U.S.A.
  • Phone:
    800-711-8357
  • Category:
    Appliances

I was sent four Lazer Storm vacuums instead of the buy one get one free. Shipping was $96 for a 48 pound package that FEDEX Ground reports should have cost $33.12. Have tried two different phone numbers and have been on hold for extensive times then disconnected. Email to company promised a response in 24 hours. It has been four days and still no response. Fortunately, my credit card company is holding the amount in dispute. I am prepared to send everything back including the free steamer.

Sherrie
Mt. Morris, Michigan
U.S.A.

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