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  • Report:  #1347242

Complaint Review: LD Products

LD Products Ink Cartridges - Failure to Honor Quality - Long Beach - California

  • Reported By:
    allenwoll — Cape Coral Florida USA
  • Submitted:
    Tue, January 03, 2017
  • Updated:
    Tue, January 03, 2017
  • LD Products
    3700 Cover Street
    Long Beach, California
    USA
  • Phone:
    888-321-2552
  • Category:

I had found LD Products to be a reliable supplier of Remanufactured Ink Cartridges up until early 2016 : If something went wrong, they fixed it with a replacement.

In about March, I experienced a string of failures, mostly Black ink. They advised me to wash the cartridge heads and try again -- THAT worked, sort of. . LD Products next suggested that my printer was worn out and could no longer cope. . I put in a new printer : Same identical problems.

This inexplicable situation with LD Products was exacerbated by some other problems : Cartridges rendered a message "Remove Cartridge and Check". . Doing so produced no effect. These messages were interspersed with a few messages "Cartridge Not Intended for This Printer". . These complaints occurred with BOTH printers ! !

All but oe or two of my complaints on these matters have been ignored by LD Products to this day : STAY AWAY FROM THEM --AND AS WELL-- their half dozen or so sister companies : "ONLY the names have been changed" ! ! !

Allen  Cape Coral, FL

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