Complaint Review: Le Reve Hotel and Spa - Playa del Carmen

In April, 2015, we were introduced to vacation club options at Le Reve Hotel and Spa.  It is a small boutique hotel.

Sold as an option for 4 weeks/ 20 years.  2 of the weeks would be rented for income of $1500.  Fractional Rentals billed a fee for this service.  Contract would be mailed within 30 days.  Program effective 2016.

Fast forward to 2016.  Fractional Rentals does not exist.  No contact information forthcoming.

Hotel facility charges a daily rate for COMPULSORY $100/ person all-inclusive option for use of facility.  I can get arrangements cheaper at a variety of hotels, without Le Reve membership.

Sales person Ana Garcia is unapologetic, and aggressive.

Very disappointed that NOTHING promised will be delivered.  I am very turned off of Mexico experience and will never chose there as a vacation option.

Chalking up to an expensive lesson.  I have lost $4800.