Lead Research Group LRG, Rob Brack Lead Research Group, Didn't do enough research, waste of money. Huntington Beach, California
Lead Research Group obviously didn't do enough research because the leads we were given were not a good fit for our company. We were told that the group we were marketing to was a opt in group. Our response rate was extremely low and our cost per lead and roi were laughable. We are not new to marketing. We have tried several different campaigns ranging from direct mail, internet leads, and live inbound calls. We didn't expect our lives to change based on this campaign alone. However there is no light at the end of the tunnel when working with Lead Research Group.
3 Updates & Rebuttals
SSSSS
irvine,California,
United States of America
Jimmi S - Troy
#4Consumer Comment
Tue, February 23, 2010
Its true what you are saying. When I parted from LRG they kept sending me e-mails. When I asked Jesse Mullen to stop e-mailing me, he replied with a rude and childish e-mail saying that I don't understand the industry and will fail. Now I have been to the LRG office and can tell you that there are a bunch of unprofessional people. Because of my indecent I have pushed 2 people away from using their services. Including the person who told me about LRG to begin with. T hoses e-mails I got from Jesse they saw.....and will never work with a company like that!
Jimmi S
Troy,Michigan,
United States of America
Read more carefully
#4Author of original report
Thu, February 18, 2010
I did not say that we did all the marketing campaigns with lead research group. I said that we have tried many different types. If you read more carefully you would see that.
LRG Managment
Huntington Beach,California,
United States of America
Hoax? I would appreciate an online or offline contact from whomever posted this information. We take all complaints very seriously.
#4REBUTTAL Owner of company
Wed, February 17, 2010
We value our clients seriously at LRG. As the head of the customer service department and one of the founders of LRG I take these issues very seriously.
I know the marketing business can be filled with competitor complaints - so if this is truly correct and you are not a competitor please provide details of what happened online or call one of our marketing people and have the issue escalated to me. I currently manage over 400 active clients, problems develop from time to time, but we help our clients work through these problems even if LRG is unprofitable because of it.
We believe that 99.9% of business owners will find a good fit and a good home at LRG. I titled this "Hoax" because upon looking through my client list - I do not have a single one who has used all three of the products you mentioned with the rep you have stated you worked with. Our Mail Clients are in a wholly separate division from Live Transfers - Also the marketing specialist you mentioned does not focus on two of the products you supposedly tried. That being said, if this is a truly legitimate complaint....I would truly appreciate an online or offline contact from whomever posted this information. We take these complaints VERY seriously.
If you are serious and would like a resolution to this issue, I am personally here to help. Please call our office at 800-884-8371 and ask for the Customer Service Manager.
If there was truly an issue and I do not receive a call or response to this rebuttal, I would like to extend our most sincere apology and hope we can make money together in the future.
Cutomer Service Manager
800-884-8371