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LEADERS MERCHANT SERVICES ISO - MSP WELLS FARGO BANK NA unautorized charges to my bank account after account was closed 6 months earlier Internet, California
I closed my account in September of 2009. On March 25, 2010 they charged my bank account for pci compliance fees for 2009. I spoke with Joanna, who was rude and not helpful and also Ben at extension 7656. I asked them to remove the charge to which they refused. They said that there fiscal year went from May to May and thats why I got a charge for 56.98 for 2009. I asked why was I not notified and they said it was in my April of 2009 statement..NOT TRUE..I paid a yearly fee of 120.00 in 2009 which was broken up into 4 payments.
My original contract said that after one year I could close my account with no additional charges or fees. I was with them for over a year. This company is fradulent in how it represents itself and will charge you hidden fees or generate new ones after you sign up. Do not do business with this company.
1 Updates & Rebuttals
NPI
Norcross,Georgia,
USA
Suggestion
#2Consumer Suggestion
Fri, March 26, 2010
I had the same problem and got a quick response by going to their website and finding the BBB logo near the end.
Copy your complaint here and file it with the BBB. They will then take notice !
NPI