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  • Report:  #718044

Complaint Review: LeanSpa

LeanSpa Offered a 30 free trial. Only to find out it was really a 14 day trial. Trial starts on the day you order, order on the weekend order does not ship until the 24 hours after the next business day. Orange, Connecticut

  • Reported By:
    Carolyn — Independence Missouri United States of America
  • Submitted:
    Fri, April 15, 2011
  • Updated:
    Fri, April 15, 2011
  • LeanSpa
    181 Marsh Hill Rd
    Orange, Connecticut
    United States of America
  • Phone:
    18888399990
  • Category:

Ordered a 30 day trial only to discover it was really a 14 day trial.  The 1st bottle arrived 5 days after order, second bottle arrrived 10 days.  Called to get the return number to send back the next day after ordering.  Was told would not be billed until the 27th of the month, unless I returned it before then.  Was billed on the 13th of the month for which I wasnt suppose to be billed until the 16th, returned order on the 13th.  Called and told I would have to wait 5-7 business days for my refund.  They refused to let me talk to a manager.  Sent me a email then saying my refund would be in 7-10 days.  Will never order off line again.

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