leanspa took my money wont answer phone, cant contact to cancel charges me when I tried to cancel, Internet
I got 2 trial samples and only to pay shipping, if I liked them I would be charged within 14 days. I only had them for 9 days and tried to cancel my order.
On trying to cancel I found that the web site would not let me into anything that said click cancel and I could not get anyone on the phone.
With checking with my debit card 2 times 75.00 and some dollars/;sence was added to my debit card as paid, as I did not have the cash in this check book it was taken out of my saving twice.
This will be done every months if I cant stop these payments, it is a fraud and I want my money back.
Please try and help me.
1 Updates & Rebuttals
Puss_Boots
District of Columbia,USA
Helpful Advice
#2Consumer Suggestion
Tue, April 19, 2011
I highly suggest you to contact your bank where you got the debit card. File two claims and explain to them your reasoning and what happened. Do it ASAP. Do not wait six months later. The bank will investigate your claims with the merchant and the process should take several weeks. You should receive your refunds ruled in your favor. This should be permanent. Also, change or get a new debit card number that way the merchant can no longer charge you. Do this every time or with a credit card if you are defrauded.