Complaint Review: Leatherland USA

I ordered a sofa on December 13th that was only supposed to take 8-12 weeks. Now 5 months later, I still have not received it. The staff does not answer my calls nor do they keep their promises. I have tried filing reports through the Better Business Bureau as well as the Attorney General's office, but they have not heard back from Leatherland either. I have tried disputing the charges through American Express, but they keep promising different ship dates, so American Express will not refund my money. So, now I have an apartment without furniture and am out $850 dollars until either magically the sofa appears or American Express decides that they will believe that the company is a fraud and refund my money.

Shari
NY, New York
U.S.A.