LED Outfitters took my credit card number over the phone. did not send my light-bar Internet, New York
After a few calls from mike, i decided to go ahead and buy the 48" Sabre rex Linear Light-bar. Total cost delivered to my house, was $766.11 mike told me he would put it on the truck that day. that was 2-8-10 it is now 2-23-10 even if it took them the seven days, they claim on thier web-site, it should have been at my home on the 6th or 7th. As of yet i still have no light-bar. i'm out $766.11. they don't answer the phone when i call, they don't return my calls after i leave a message on the answering machine. they don't tell you what extension # to push in order to speak to any-one. it's almost like they dissapeared, or vanished into thin air! i Believe i've been ripped-off by some con artists from the east-coast! Oh and buy the way! i called my bank & my credit card company, prior to posting this report, so i hope they don't bother threatening to put my card number on the internet like some of the others have stated. i have informed my bank & c.c. co. about this site and the many postings about led out fitters. my bank has already started a fraud investigation into this matter! i hope others see this and decide to spend their hard earned money with a more reputable co. good luck to everyone else. i hope you get your problems. settled. people like this need to be dealt with, via the law.
3 Updates & Rebuttals
Led Outfitters
Great Neck,New York,
USA
We would Like to help you out
#4UPDATE Employee
Mon, September 06, 2010
All Businesses will have complaints. Its how we resolve them shows how
the company handles itself in these types of situations. Please feel
free to contact me to get this issue resolved. You were not ripped off
and we are
not out there to rip you off. We deal with many customers every
month, and we want to make sure you are included with the rest of the
happy and satisfied customers. There was probably some sort of
misunderstanding. Please email me directly at ledoutfittersservice at
gmail.com and I'll be glad and happy to bend backwards for you and get
this straightened out.
Brian Medina
Windham,Ohio,
USA
Mike told me litebar would go on truck the day he took my payment!
#4Author of original report
Sat, February 27, 2010
I see you are going to lie about the transaction that took place! It seems to be "Your Standard Operating Proceedure" according to what i've read on this site! I did e-mail you! directly from your site! since the whole world can't read it, I'll tell everyone what i wrote to you after days of you not answering my many calls to you (as you have so kindly addmitted to the world!) my e-mail to you was as follows : Call Me. just two simple little words! that i figured even you with your limited vocabulary could understand! You see i work out in the real world! I dont have access to the internet on a daily basis nor do i sit at a desk, with a computer, that has web access! I escort OVERSIZE LOADS gone for days and sometimes weeks at a time! my access to the regular 9 to 5 world is limited! Mike told me the day he took my credit card info, over the phone. that my lightbar would be put on the truck that day, headed for my house, that it would be there in 3 maybe 7 days at the most! and I never Heard from you again until. You Posted a rebuttal ON THIS SITE! So that tells me you have been made aware of this site! you took the time and effort to post a rebuttal about my claim. but you couldn't send me one single e-mail back to me at my hotmail.com address. you appear to be more concerened about what the world sees you for! and you could care less about your customers once they have forked over the money for your products. the only reason we could think of for you to have answered the phone call from my girlfriend, is because you thought "HERE'S ANOTHER SUCKER ON THE LINE" Because when you realized it was another unsatisfied customer. you stop answering that number as well!
Led Outfitters
Great Neck,New York,
USA
Your Order is on BACKORDER
#4UPDATE Employee
Thu, February 25, 2010
Brian,
As I explained so kindly on the phone to your Girlfriend the other day, your order will be on backorder for another 10 days. You were made aware of this prior to placing your order.
Again, YOur order is on BACKORDER. Calling us 20 times within an hour, during a busy day, can unfortunately prevent us from speaking to you. You can always send an email or wait an hour and call us again when call volumes decrease.