LED OUTFITTERS WON'T ANSWER CALLS,WONT RETURN CALLS,ABSOLUTLEY WON'T COMUNICATE, i RETURNED A LIGHT BAR BACK IN jAN.2010 AND STILL NO REFUND! great neck, New York
Bought a Saber light bar on Jan.4,2010.Recieved wrong color(my fault,ordered wrong color-blue).Returned light bar on Jan.12th. for a color switch to amber.
Still no light bar as of Feb.!st. 2010. So I statred to call&call&call&e-mail&e-mail. I did finally reach a real person on Feb.15 (Presidents Day), he said no one was in the returns dept. because it was Pres. Day!! I contnued to call, probably over 30 times now, e-mailed probably over 15 times! Phone is almost always busy or you have to leave a message.
A Rick did finally e-mail on Feb. 25th. asking for a tracking number which I promptly e-mailed back. Thats the last contact from them.
My lawyer has written them, I filed a BBB report with state of N.Y., I called the Great Neck police Dept., and now a report to Rip-off.com>
It's obvious they have the art of the Rip-off down to an art form! Cheating honest people out of their hard earned money! Evidently they are too incompentent to run a honest business? DO NOT DO BUSINESS with these kids, they are low life CROOKS!!!!!
1 Updates & Rebuttals
Led Outfitters
Great Neck,New York,
USA
We would Like to help you out
#2UPDATE Employee
Mon, September 06, 2010
All Businesses will have complaints. Its how we resolve them shows how
the company handles itself in these types of situations. Please feel
free to contact me to get this issue resolved. You were not ripped off
and we are
not out there to rip you off. We deal with many customers every
month, and we want to make sure you are included with the rest of the
happy and satisfied customers. There was probably some sort of
misunderstanding. Please email me directly at ledoutfittersservice at
gmail.com and I'll be glad and happy to bend backwards for you and get
this straightened out.