Complaint Review: Legal Mediation Practice

Received call today (first call) at 11:19am cst from Ms. Andrews via voicemail just stating it was regards a file statement. No case number just Ms. Andrews and the nbr 800 201 0565 x293 and stated I had til 5pm to rtn her call. Called back and asked for extension 293 and got J Mason. Very rude. He advised me that I owe 340.00 and they need it today. I began to ask questions regarding this debt and was hung up on twice while trying to obtain information. He stated for me not to call him back and he would prosecute to the full extent and it is going to be very embarrassing for my co-workers to see me taken by the police. I called back twice and tried to get information only to be told that I act like I am 3 years old. (If the police pick me up, you still wouldn't be paid) Last straw, I called back and finally got the receptionist and told her that I wanted to speak with Ms. Andrews as she was the person that called. J Mason still picked up and told me that If I thought he was rude and obnoxious then wait a sec and he put Ms. Andres on the phone. Needless to say she was not as rude but was rude. I advised them that I was liable to receive information from them and that I was on a recorded line, needless to say, I was hung up on again.

Young
dallas, Texas
U.S.A.