Complaint Review: Legal Shield

The provider lawfirm (under Legal Shield) in Texas, Ross & Matthews, put me in harm's way. My credit is now in shambles and I owe thousands of dollars.

I had called the lawfirm about a particular case, asking what my options were and what kind of effect I should expect. Another party was threatening to sue me in JP court. On at least two occasions, two separate attornies at the lawfirm advised me that I should have no difficulty getting out of the suit. They advised me to simply present a certain document to the judge as evidence, and told me that the judge would then dismiss the case.

I called before the suit, when served, and during the suit. I called multiple times and spoke quite a bit to attornies at the lawfirm. I am certain of what they told me, what we talked about. I called when I still could have possibly avoided suit entirely. I called after served, to request representation benefits (under Legal Shield). They put me in danger by telling me that I should expect no harm. When the possibility for harm arose, they pulled out. They said that they would not be representing me. Know why? Yeah, they told me that the case was "indefensible."

I went up the ladder, as high up in corporate as possible. Nope. In the end, everyone in the company decided that the case was "indefensible," that I would be receiving none of the representation that I had been paying for in monthly installments.

Oh, there's another twist. I've come to believe that the other party is actually also a LegalShield member. Interesting, huh? The lawfirm gives me information to lead me into the situation, then pulls out once they've gotten me there, and all the while they are also representing the other party. Conflict of Interest. Wow. Yeah, this is more than fishy - this is serious.

I will be contacting the State Bar. Wish me luck. I hope this goes all the way. Problem is, this is a firm, not just one attorney. So I need to figure that out. Maybe contact senators? I'll be working on it. Unfortunately, Better Business Bureau doesn't take anything seriously. How could they - these companies pay their utilities.