Legal Zoom Legalzoom.com Unexpected Service Charges Began to Appear on Credit Card Months After Completed Purchase Internet
All I wanted was to purchase a simple Living Will for my mom. What I got were 4 months (14.99 a pop) of something called "Advantage" tacked on to my credit card after forking over the $81.95 for what I thought was a one time payment for a will.
I've seen this scam before - somewhere on the webpage is fine print, or a mysteriously checked box on the final checkout page that says you've agreed to buy a subscribtion you didn't want. Well, I guess I wasn't looking hard enough because these guys got me. Don't fall for it. Find a live person to handle your Will or legal matters! That way you know who your dealing with.
1 Updates & Rebuttals
LegalZoom
Glendale,California,
LegalZoom Response
#2UPDATE Employee
Tue, May 20, 2014
We're sorry to hear that you were being charged for a service that you were unaware of. The plan that you are/were enrolled into is a legal plan that entitles you to receive unlimited attorney consultations on any new legal matter along with additional benefits. If it's something that you specified you didn't want to participate in or you did not see details of the plan in the questionnaire when you originally placed an order with us, then you may contact us directly to discuss options and we would be happy to assist you. Please email me at Chyna@lzserve.com.