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  • Report:  #1303828

Complaint Review: Legal zoom

Legal zoom Misleading information, no advisors to help with properly and correctly filing for customer needs. Incorrect information provided with no helpful assistance or information to aid with proper filing. Limited mislead filing information . They don't provided any assistance and tell customet they must seek advice from state or legal representatives. Sacramento California

  • Reported By:
    jonathan — Scottsdale Arizona USA
  • Submitted:
    Thu, May 05, 2016
  • Updated:
    Thu, May 05, 2016

 I am not at all happy with the services I received. I filed a DBA "sole proprietar" through legalzoom. They did not assist me with my filing correctly. It took over two months for my filing to go through and they never got back to me and I had to contact the state personally to confirm my filing was complete. I did not need a DBA filed, I needed a different purpose for my filing but they took advantage charging me several times the normal state filing fee. When I later called them to ask questions, they refused to answer saying that I must reach out to a state representative or attorney. They could not recommend anything to me about my business filing. The filing that was made was completely useless and does not protect my company name on a state or federal level. I paid over 100 dollars for a very useless and basic filing with no guidance from legalzoom and the state only charges 10 -35 dollars for the filing at most.

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