Legalmedsonline ripoff, scam, stole money, lied Internet *EDitor's Suggestions on how to get your money back into your bank account!
Legalmedsonline is nothing but a total scam. I thought I was just checking out some prices of diet pills that I had taken before then I got my bank statement and I had been charged $59.95 one day and $29.95 a few days later.
I never received anything from them and never actually wanted anything I just was seeing how much they were.
After I relized I had been charged $89.90 for nothing I tried to contact legalmeds immediately. I emailed dozens of times and got no response. I went to my bank and they said they could do nothing about it. This went on for 3 months and I finally got a live represenative online who said the problem would be fixed immediatly and I would recieve a full refund.
One more month went by and I got an online rep. again who said my membership was canceled but they could not give me a refund because they were no longer affiliated with a company called Global Proccesing and they had my money. They said to tell my bank to do a charge back and my bank said no they couldn't because they had no way of getting their money back.
It has now been 4 months and I have emailed legalmeds a countless number of times and of course they don't respond. They should have never of billed me but they did then they promised a full refund which I never got. Now they tell me that some other company that I never even heard of have my money and they can't do anything about it.
This has been very stressful on me. I have 3 children to take care of and $89.90 is a lot of money to take away from us. The worse part is this happened at Christmas time and I had to take money that I had put back for Christmas presents for my kids to make up for the money that was taken out of my checking account. I have spent hours of time on the internet and on the phone and at my bank trying to get my money back and I have gotten no where.
Beware this site is nothing but a rip off and they don't seem to care at all. They will take your hard earned money and never give it back. They have no problem doing that but they seem to have a big problem when it comes to contacting you when you have a complaint.
I can't believe this site is still in business. Someone needs to shut them down because they are ripping off new people everyday and it isi't fair.
Kelley
Princeton, Kentucky
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
2 Updates & Rebuttals
Kelley
Princeton,Kentucky,
U.S.A.
One thing your right about
#3Author of original report
Sat, March 12, 2005
The one thing legal meds told the truth about is that they offered a 100% money back garauntee which I never recieved from them. I did give my account number but only because I was told I wouldn't be charged unless I wanted membership or meds which I decided I didn't and even if I did I told legal meds I was totally disatisfied so where is my 100% money back garauntee now? It would be different if I was the only person with this complaint but as you can see on rip-off report I am not. There are many. Someone somewhere took $90 of my hard earned money for nothing. I have very good medical insurance which I only pay a small co pay for my medication so why would I want to order medicine from a site that doesn't even accept insurance? if I did somehow accept membership (and I am not saying I did) but if I did it was an accident and I didn't understand what I was doing and I immediatly emailed to cancel as soon as I relized that legal meds was charging me for something I didn't want, so once again what about my money back garauntee? As far as having 24 hour service that is a complete lie. I don't care if the web site says it has 24 hour service or not. I emailed them dozens of times with absolutly NO response. The only time I got an answer was the 2 or 3 times I happened to get on the site when there was a live represenative on the site. If you read the rest of the reports about legal meds you will see they all had the same problem about being contacted or getting ahold of someone on that site.
Pangea
..,Ohio,
U.S.A.
Response to customer complaint
#3UPDATE Employee
Mon, February 28, 2005
We're quite sorry that you were unhappy with your legalmedsonline experience. However we felt it important to respond to the numerous inaccuracies in the report that was filed.
The most important wrong concept to clear up regards your idea that you we're charged simply for "checking out some prices". This is simply not true. Obviously we could not have charged you anything without you first giving us your account info. Furthermore all of the pricing available through us is viewable before becoming a member.
To even further avoid the possibility of any confusion on the very same page as the signup form the following statement is posted: "We guarantee you the lowest price available online for your medications or your money back! While we are not a pharmacy and do not directly fill prescriptions, We are so confident that our subscription service offers the lowest prices on medications that we offer a 100% money back guarantee!" It is hard to be more explicitly clear than that.
It is also important to understand that this particular complainant purchased a membership on two entirely separate occasions, to two entirely separate sites, more than two weeks apart. So, far from mysteriously being charged, she willingly entered her ACH information on two completely different dates.
With regard to our methods of contacting cutomer service, they are numerous. You can see these for yourself by clicking the 'Contact' link on the site. We have 24 hour toll-free phone support, round-the-clock email access and live chat operators online for much of the day as well. Accounts can be cancelled at any time through either of these three means.
As far as Global Processing is concerned what you were told is absolutely accurate. They were one of our authorized third-party processors. Their service became unreliable for a number of reasons, including the lack of expediency in their refunds and quality of their customer service. They also did not pay us out for numerous weeks so it was necessary that we stop doing business with them. Third-party processors are, however, the ONLY way that we can either debit or credit anyones account. When we cancelled the complainants accounts on 1/28/05 we submitted them for refund, however Global has chosen to ignore those refund requests. We never received the funds and they are the only way that they can be refunded.
Two things that the complainant can do: Firstly, your bank is giving you incredibly bad customer service. They most certainly can replace the funds into your account, in fact they are required by law and their merchant agreement to do so within a certain period of time after you submit the affidavit in writing (it MUST be done in writing, they are not bound by telephone or personal conversation). They also can assist you in charging back against the bank that Global uses to process charges.
Secondly, you can call Global Processing directly. They can be reached at Global Processing: 1.813.962.7770
If you have additonal questions please feel free to email us at any time, take advantage of our toll-free number or interact with our live chat operators through our site.
regards,
legalmedsonline