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LegalZoom How to charge fees without doing work Austin Texas
I used the LegalZoom site to order and pay for a trademark service. I submitted all of the peperwork required through the website. On 6/30 I received two emails from LegalZoom stating that the order was received. The Federal deadline for the submission was 7/15. On August 29th, I received an email from LegalZoom that the service I requested was on hold. I emailed and called on the 29th, but got no response. On 9/2 I revied an email from LegalZoom asking me to call. I did so and was told that, the deadline having passed they would now charge me more money for the requested service.
Ric Philadelphia, PA
1 Updates & Rebuttals
LegalZoom
Glendale,California,
LegalZoom Complaint
#2UPDATE Employee
Tue, September 02, 2014
Hi Ric,
We're sorry about your experience with us and would like to learn more about what happened. Please contact me directly at Chyna@lzserve.com so we can resolve this for you as quickly as possible.
LegalZoom