Legalzoom Membership Fees charged to my account for over a year! Internet
I went online and ordered a power of attorney to be drawn up before I was to have major surgery in July of 2012. I thought the price was reasonable and the documents looked professional (to my untrained eye). Initially, I was quite impressed with the service provided.
It's now April 2014 and I discovered that they have been charging me a "membership fee" every month since then. I simply ordered a POA and received it. I never requested or wanted to join a membership!
I find this to be unethical and quite honestly I feel like a victim. I was duped into paying for a service I didn't want or need.
1 Updates & Rebuttals
LegalZoom
Glendale,California,
LegalZoom Complaint
#2UPDATE Employee
Wed, April 02, 2014
Hi Melinda,
We apologize you were being charged for a service you were unaware of and didn't sign up for. That's our fault and we'd like to resolve the matter for you as quickly as possible. Please contact us at Chyna@lzserve.com for assistance. We look forward to hearing from you.
LegalZoom