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  • Report:  #1358267

Complaint Review: Legalzoom

Legalzoom Paid 449.00 for LLC .3weeks later saw a 150.00 hidden fee charge on my card Glendale California

  • Reported By:
    Juba — Bronx New York USA
  • Submitted:
    Sat, February 25, 2017
  • Updated:
    Tue, February 28, 2017
  • Legalzoom
    101 N Brand Blvd.
    Glendale, California
    USA
  • Phone:
    800 773 0888
  • Category:
    Financial Services
*UPDATE Employee: LegalZoom Response

 Paid Legal zoom 449.00 for LLC. Was slapped with hidden fees three weeks later and more two weeks after that for a total of 190.00. Changed my card when noticed the first hidden fee but they still have my account number and was able to illegally put the second fee .

1 Updates & Rebuttals

LegalZoom

Glendale,
California,
United States of America

LegalZoom Response

#2UPDATE Employee

Tue, February 28, 2017

 

 

It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. Our registered agent service is offered only as an option to our business customers. The website explains the service is a yearly subscription that begins the moment the company is confirmed as filed with the state. The yearly fee is outlined in our online questionnaire, our pricing page as well as the itemized breakdown of charges provided to every customer prior to any payment request. We are very sorry for any misunderstanding and we are more than happy to help you in resolving this matter. If you wish to discuss this further, please feel free to email help@legalzoom.com.

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