Legion Global Ripoff Dishonest Company Incomplete Products, Exercise Machines, rude, don't buy from them, liars, internet scam artists, false advertisement New Lenox Illinois
please do not order from this company! we bought an ab machine from Legion Global on 02/02/07. when sent to us on 02/09/07, the box was mangled and had big holes in it and parts were missing. The box was thrown on our porch by the delivery company, they didn't even ring the door bell, we heard it slam on our front porch. When we went outside, the delivery man was speeding away.
we have called numerous times, the sales rep never calls us back like he says he will. as for the missing parts for my machine, who knows when and if we will get them, they are coming from another country. The rep John said on 02/09 (the day we recieved the machine and saw parts missing) that he would call back with another tracking number for the parts to be shipped out to us.
when i did not here from him by 02/15, i called John and he said we should receive the parts in 1-2 days. When we did not receive anything by 02/22, I once again called John and he said 7-10 days.
On 02/27 I called John and he said that he didn't know when we would get the parts because they were coming from China. I told him I wanted to return my product. He said if i decide to send the product back, i have to pay a 30% restocking fee which comes out of what i paid, and then i will get the remainding balance, plus i have to pay the freight fee to send it back.
it has been a month since i first ordered this product and i am the one that id doing all of the contacting. not once have they tried to call me to give me information on my pissing parts.
I originally purchased this product because I am getting married in August 2007, and I wanted to look good for my soon to be husband. Thanks to them I will have to work extra hard for the next six months doing floor crunches. Plus I am out $89.95, which I could have put towards something else for my wedding.
Kyla
Pueblo, Colorado
U.S.A.
2 Updates & Rebuttals
Kyla
Pueblo,Colorado,
U.S.A.
Legion Global 2ND UPDATE
#3Author of original report
Wed, February 28, 2007
Today 02/28/2007, there are 18 complaints, and on 5 out of the 18 reports, 5 of the rebuttlas said this from the manager Joe at Legion Global PLEASE READ BELOW- this is what I mean about them copying and pasting rebuttlas. Also on my first reports i stated the "not once have i ever recieved a call on my pissing parts" I want to apologize to everyone on this site, I got in such a hurry in typing my report that i typed it wrong, it was meant to say "not one have I ever received a call on my MISSING parts". Please forgive me!
"We have over 10,000 Customers yearly, if you need parts, service, sales, or any tracking information from our company, We send all parts, units and responses out within a timely matter! We only have eight employees that work at our location, and the only real busy time of the year is Christmas! Sorry for any inconvienience and you will be taken care of if you purhcased from us.
Keep in mind that you SHOULD NOT be purchasing an atv from any company if you do not have knowledge of them, or how small engines work.
We ship out all parts within 48 hours as long as they are in stock and under warranty. If it is a simple part such as a carb. or a starter we have it in stock. If you as for a whole frame, or an engine when the customer siezed it, that is not under warranty and will not be shipped for free.
You will need a simple carb. adjustment which is not even a part that needs to be shipped. You must adjust the air/fuel screw on the side of the carburator!
Bottom Line - We are a great company that has great customer service, and since we have over 10,000 customers per year, we are going to have complaints, even WAL-MART has complaints.
We do not rip anyone off, and we do not deserve to be on this website.
Thanks,
Joe
Legion - New Lenox, Illinois
U.S.A."
SEE What I Mean!!!!!!
Kyla
Pueblo,Colorado,
U.S.A.
Legion Global UPDATE
#3Author of original report
Wed, February 28, 2007
I have noticed that on most of the rebuttlas that have come from Legion Global managers for other reports are all the same. It looks like they just copy and part the same report about having 10,000 customers yearly and getting complaints"Even WalMart has complaints".
Please look at the other report rebuttals and you'll see what I mean. That is pretty bad this company can't even come up with a good excuse online as to why they are scamming people, that they have to use the same rebuttal each time.
Now that looks bad for them and makes them look like even bigger liars!