Complaint Review: LEI Home Enhancements

 I am DISGUSTED with the way this company does business. As a company who relies solely on word of mouth advertisement, I would expect much more. I was lied to and manipulated by the sales guy. He lied right to my face after I asked him the same question multiple times, and asked him to promise me it was the truth. It all had to do with running my credit - soft inquiry (mainly for checking debt to income ratio) as I was TOLD, rather than hard inquiry (full hit to my credit) which is what happened - and is what I asked him over and over to promise me. Luckily, I monitor my credit in real-time and was alerted by Experian as the guy was still in my home. I'm sure he was shocked to find someone who can literally catch him in a lie before he even leaves the property. The area Director called me to follow up the next day to attempt to resolve the issue. He basically says there is nothing he can do besides give the sales guy "more training" although the sales guy has been with LEI for THREE years. You cannot tell me this is the first time he has heard this information - that it is a hard hit to your credit. So my credit got screwed by LEI, while this other guy gets to keep doing his job and LYING to customers and potential customers just to get a sale. He wasted an hour of my time in my home. All I got in return was an "I'm sorry" via EMAIL from the Director. I cannot believe these people are still allowed to do business and sales people continue to lie, cheat, and get sales through trickery and schemes. DISGUSTED!