Complaint Review: Leisureplus

Luckily my credit card company alerted me that there were suspicious charges on my account. The charges were for $8.95 each month, an amount that didn't raise a red flag on my billing statement (clearly because it had been going on for a few months). When I called the telephone number to find out what Leisureplus was and to find out why I would have ever authorized the monthly deductions, the Leisureplus phone operator for "security purposes" first asked me to verify personal information about myself. When I refused to provide the information and asked instead what services Leisureplus provides, the operator explained that it is a travel and entertainment service. This is something in which I have no interest and never have. It was clear that I had not authorized the charges. However, even worse than the fact that Leisureplus had committed had stolen my money, I realized that they have a lot of personal information about me, such as my date of birth, home address and phone number.

I canceled my card immediately and filed a fraud report with my bank. I'm curious to see how this unfolds. I would very much like to learn how they are able to get the card numbers, etc. From the other reports I realize that I am not alone in their scam. I also learned a valuable lesson about really checking my statements every month.

Lisa
Alexandria, Virginia
U.S.A.