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  • Report:  #308930

Complaint Review: LeisurePlus

LeisurePlus has been debiting my checking account $8.95 for years with out any permission Plano Texas *EDitor's Suggestions on how to get your money back into your bank account!

  • Reported By:
    Ft. Pierce Florida
  • Submitted:
    Thu, February 14, 2008
  • Updated:
    Mon, April 07, 2008
  • LeisurePlus
    P.O. Box869094
    Plano, Texas
    U.S.A.
  • Phone:
    888-527-2589
  • Category:

LeisurPlus has been debited my checking account $8.95 for years now.It goes straight to JP Morgan Chase Bank for deposit only.It looks like a preauthorized Check made out to me.I have never spoke to anyone from this company until I Questioned my bank about this transaction 1-23_08.Then and only then did I hear about LeisurePlus. I now have to close my account in order for this to stop.My bank would only return 2 months after i called and reported fraud activety on my account.These people need to be stopped I am 70 years old and just lost my wife 3 years ago. trying to adjust without her and deal with all the legal changes I have to make is enough .

Charles
Ft. Pierce, Florida
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics still worshould k. The bank can easily fax or mail to you the Federal Regulation E dispute form.

(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

4 Updates & Rebuttals


Melissa

Plano,
Texas,
U.S.A.

Consumer Affairs Manager

#5UPDATE Employee

Mon, April 07, 2008

At LeisurePlus nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number, or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail at 2700 West Plano Parkway, Plano TX 75075.


Melissa

Plano,
Texas,
U.S.A.

Consumer Affairs Manager

#5UPDATE Employee

Mon, April 07, 2008

At LeisurePlus nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number, or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail at 2700 West Plano Parkway, Plano TX 75075.


Melissa

Plano,
Texas,
U.S.A.

Consumer Affairs Manager

#5UPDATE Employee

Mon, April 07, 2008

At LeisurePlus nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number, or membership number to us at custrel@aegonusa.com, by fax to 972-881-4072 or by mail at 2700 West Plano Parkway, Plano TX 75075.


Charles

Ft. Pierce,
Florida,
U.S.A.

LeisurePlus JPMorgan Chase Bank N. A.Tampa FL.33610

#5Author of original report

Sat, February 16, 2008

Just came back from my bank. Did not have much help.Since this is a check that looks like it's made out to me, they called it a draft check.I explained I know nothing of it, Did not in any way have any ideal who these people were. well they said since its a bank draft and has been going on for 3 years i could only get back 2 months.Its a Florida law so they claim.that florida is the biggest fraud state.I am devastated that no one seems to care.They explained to me if there is a class action suit to get in that suit.Told me to contact BBB. told me all the things to do, but not anything about how this could of happened and who authorized to begin with.I need help as what to do. there advice close this account and open another one NOW.I have had this same account over 50 years.
ANY legal advice would be very helpful.

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