Complaint Review: Leisuretime LLC

Lois is right on and Leisuretime has been a nightmare from the beginning. We bought the service, after being turned off by timeshares. Availibility of quality accomodations and value pricing; where we wanted to go, when we wanted to go was what we bought. Availibility and dates were portrayed as abundant by their sales department. We were also assured that we would never pay more than $640 a week for quality condo's. Now all those good deals have been reclassified as Premium Condo's at $800-1000.

And what about that Free three night stay and $100 gas certificate for listening to the sales pitch. Grand Incentives, who handles this for Leisuretimeie is worse.

It has been over a year and we were offerred a 3 night stay at a Ramada Inn near the airport in Ft. Lauderdale (please, this is not a classy place) and it has been over a year and many phone calls and promises to get our $100 bucks. Haven't got it yet. The fine print is definitely written to trip up the customer so they can get out of paying. Cruise deals from Leisuretime are a joke.

We booked a mini cruise in January to the Bahamas with the cruise line and Leisuretime was $250-300 more, with our reward points. Hotels with our points were the same as AAA and or AARP. We are reasonably intelligent people and do feel we were mislead by Stanley Britt, Scott Morse and company. BBB has 18 complaints on sales, service and delivery, which they say are resolved. That is a loose term because I am one of those so called resolved and its not resolved in my mind. If they would just be straight forward and deliver what they promised, this would be a great program.

Samuel
Orlando, Florida
U.S.A.