Leland National Gold Exchange Leland Gold They lied about their commission and refused to refund my money - And they are unlicensed - Beverly Hills, California
I opened an account with this firm after seeing them on Fox news and talking with one of their investment advisors. I was told I would be charged a flat 12% and it covered my storage and handling of my metals in their leverage account and i would then purchase 30,000 in precious metal with the 10,000 i was investing. I didn't think $1,200 was such a bad fee considering godl and silver are hard assets. what I was not told i found out when i got my account statement.
They really charged me $3,600 because they charged me on all of the metal i purchased not what i invested, but when my rep sold me the deal he told me i would only be charged 1,200 not 3,600. They also charged me a $200 account fee so in total i was charged 38% commission to open an account with these scoundrels. How can you sell someone an investment of $10,000 and leave them with $6,200 the very next day and tell them it's an investment. The worst thing is gold went down so my account was only valued at 5,500 when i got my first statement.
When i called him on it, he lied to me. I complained to his boss and his boss actually said, there was nothing he could do, which is a lie because you can always refund a customer's money. Then he told me, well at least gold is up now and your account is up 3%. Again, another lie. My acount was still down 30% from my initial investment. Then he gave me this theory how gold was going to hit $7,000. I can't believe i trusted these people.
The people at Leland Gold are crooks - they lie about their fees to get you in and screw you. Don't trust them. If you going to buy gold go someplace honest like (((competitors' names redacted))). They only charge commission of like 4% not the 40% you see at gold line and leland.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
2 Updates & Rebuttals
Jim
Millbrook,Alabama,
U.S.A.
"BULLSH*T REBUTTAL" not one word about being Licensed, certified, or warranted, A scam for sure
#3Consumer Comment
Tue, June 28, 2011
d**n quick to respond, but NO substance, just more Bullsh*t.
Jonathan
Los Angeles,California,
United States of America
Leland National Gold Exchange, Inc. is committed to being the nations premier precious metals company.
#3REBUTTAL Owner of company
Tue, June 28, 2011
Leland National Gold Exchange, Inc. is committed to being the nations premier precious metals company. To that end, we continuously strive to achieve superior financial results for our clients, while strictly adhering to the highest standards of business conduct. Our customers expectations provide the greatest motivation for our unwavering commitment to excellence in every facet of our business. Our continued success is dependent on increasing the loyalty of our customers. Listening attentively to our customers helps us to truly understand their financial goals, as well as their expectations, and is essential to our continued success.
Leland National Gold stands by its positive rating with the Better Business Bureau of Southern California. Unfortunately, the Rip off report allows anonymous parties to make any kind of allegations against institutions and individuals without any burden of proof. It is deeply disturbing that anyone seeking to slander or discredit a company or an individual for strictly malicious reasons can do so anonymously and without any requirement of truth or fact. The statement above is patently false.
In conclusion, we would like to take this opportunity to communicate with all of our existing clientele as well as our potential clients interested in doing business with our company. We are proud of our excellent reputation, and we
will continue to maintain our status as one of the most trusted names in the precious metals, despite the slanderous statement posted on this website. Our management team, account executives and support staff are the very best in our industry, and we will continue to recruit those individuals who exemplify the highest standards of business ethics and professionalism. We encourage anyone to contact our offices or write to us (info@lelandgold.com) should they have any
issues, concerns or questions regarding our company. We will respond to your inquiry within 24 hours. Thank you for taking the time to read this rebuttal.