Lemonsquad.com Did a substandard and misleading evaluation of a vehicle which I wound up buying. If it had done properly, as outlined in the sample report, I would never have bought the car. other Minnesota
This inspection company is the worst I have ever dealt with. I was purchasing a used BMW long distance and contracted with them for an "exotic" inspection the day before. The mechanic arrived the next day and spent 2 hours with my prospective car and my salesman, and subsequently gave it an above average rating. My car shipped 26 days later, and i was confident I was receiving a solid, well equipped car. What I got was a car with missing parts, broken parts, condensation in headlights, a repainted mismatched bumper, and worn tires. In the sample exotic report, all of these items were methodically inspected. In my report, nothing was mentioned. My report was 1 paragraph only. The sample report is at least three and in much detail. Customer service was nice but they kept making excuses for the mechanic's omissions. Finally I emailed the general mailbox to get a hold of "Andy" the owner who simply stated that I had 14 days to dispute the report. I explained that my car was shipped later than the 14 days which apparently didnt matter. When I kept inquiring, he became rude and childish. He never disputed my claims, only that I had 14 days to dispute. People, use CarChex, much much better.