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  • Report:  #1533300

Complaint Review: Lenovo Group Limited

LENOVO GROUP LIMITED THINKPAD, LENOVO, IDEAPAD, THINKBOOK This company does not honor warranty. Computer failed 5 times and they forced me to take a replacement laptop with 1 half memory and 1 half Hardrive I paid for on the bad computer Internet

  • Reported By:
    Bruce — Tribune United States
  • Submitted:
    Tue, July 09, 2024
  • Updated:
    Tue, July 09, 2024

This company has been a nightmare to work with.  I bought 2 new THINKPAD laptops. 1 of them failed 5 times before they decided to replace it.  Then the replacement ended up being a unit with half the memory, half the hard drive space that the original laptop had.

FINALLY after going through a year of misery with the new replacement laptop, I was told that the document they sent me with the replacement laptop showing I had 2 years premier warranty; was not going to be honored.

Please do not buy anything from thie company.  Their product is useless and a farce.

 

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