Complaint Review: LENOVO

Purchased Smart Performance, but after scan is run, it shows to purchase Smart Performance to fix. I contacted the phone number shown on the email Purchase Confirmation, then they transfer me to Technical, then the connection is lost. Si I call Tech, but after waiting a ridulous five minutes and minutes wasting away on mobele phone, I disconnected.

Then I create support ticket that was never replied to. Lastly I email screenshot of Purchase Confirmation to customer service. They want the actual invoice. That is a scam as there is no invoice, as the Purchase Confirmation is the follow up to the invoice. So they ignore me too.

My opinion of Lenovo is that they are absolutely horrible at customer support. Their computer is terribbly horrible as it is slow, browsers and apps are slow in opening and closing. Mu suggestion is to not buy their junk!