Complaint Review: Lenox Capital

In September 2002, a credit card company contacted me and they told me they would send me a credit card of my choice for a one-time fee of $221.95. At first I was reluctant, but agreed since the company seemed legit. I asked them if I could use my sisters debit information to pay for the fee and they said it was ok. I used my sisters account information and they told me they would take the money out in November.

In November 25th, of 2002, Sac Federal Credit issues freedom resource $221.95. On December 1st, I call freedom resource to cancel the credit card because I had not received the credit card and I was also suspicious of their intentions. They told me they would cancel the credit card and I would be getting a refund if I filled out a form they would send. They told me it would take 30 to 90 days to issue a refund. I am relieved at this and trust that they will send the form. On January 25th, 2003, I finally received the form and promptly returned. When I call the operator 2 weeks later, Febrauary 14th, to find out the status of my refund, she tells me I will receive a refund in March. It is now May 19th, and I have not received a refund. When I call to find out information of my refund, the number says it has been disconnected. Is there anything we can do??

Joy
LaVista, NE U.S.A.

Joy
LaVista, Nebraska
U.S.A