LensCrafters Anti-reflective coating coming off Nationwide
I purchased a pair of glasses from LenCrafters in 2014. I have worn eyeglasses for most of my life, so I know how to porperly take care of them. Six months ago, I started to notice what appeared to be scratches on the inside of my eyeglasses. These scratches seemed to be getting worse whenever I cleaned my glasses. I have taken a closer look at the scratches and noticed that they aren't scratches afterall. It is the Anti-reflective coating that is scratching off. I emailed LenCrafters about this issue and I got no response. I called the store and they said that they cannot repair them and that I would have to purchase new lens. This is rediculous. I paid for a coating to be put on my glasses and less than two years later it is coming off and it can't be fixed. How is this right? I shouldn't have to pay for new lens when it is their product that is defective.