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  • Report:  #992882

Complaint Review: lensteam.com

lensteam.com Joseph Sent cheaper product & disappeared. New York, New York

  • Reported By:
    Corinthian — Sedona Arizona United States of America
  • Submitted:
    Mon, January 07, 2013
  • Updated:
    Mon, January 07, 2013
  • lensteam.com
    New York, New York
    United States of America
  • Phone:
    303-990-9602
  • Category:

I bought a Nikon lens for a terrific price on the internet from lensteam.com. On 12-23 I paid with a cashier's check on UPS delivery but the pkg. contained a Sigma flash. I called lensteam, and they acknowledged the "error". Joseph told me my lens would be shipped that day and gave me instructions on how to return the flash.

I waited two days, but no lens, so I left four messages during that week. Checking the web site, it said due to high volume, orders/exchanges would be sent after New Year's day.
It is now Jan. 7 and no lens.

Phone has been disconnected, and the web site is referred to Go Daddy. My only recourse is to sell the flash ($135 retail) for whatever I can get.

The lens price seemed too good to be true. Indeed it was.

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