Complaint Review: LENVI Skin Care

Through the internet there was a trail offer for Lenvi SkinCare Product.  I was told that I would receive free trial of L'Envi repair, restore, rejuvenate cream for just shipping and handling total of $4.95.  I received trial and the following month my credit card was charged for $71.24.  

I called company at 1-855-958-0288 on May 1, 2015 and spoke with Wendy.  She tried to at first offer to refund me at 15% of total cost.  I disagreed insistant I want a full refund due to the fact that I never agreed to any further products nor did I receive any further products.  She than said she would refund at 35%.  Again I disagreed expressed my frustration and asked to speak with a manager.  Of course there was not a manager available.  I shared that I would be reporting the company and contacting legal services.  She than said that if I return the product to them that once they receive it I would get a full refund within 5-10 business days.  I told her this was unacceptable but if that was what it would take to have my money put back into my account I would have to comply.  I told her that I would be sending it priority mail which would require a signature so that I would have proof of delivery.

Wendy asked that I have on shipping label this RMA # 179782316592610.  I am extremely and could you imagine if they are taking $75-100 dollars from each person who agrees to a trial sample the monies they are making.  This is fraud and false advertisement and would agree to legal action.