Lenz Auto ripoff! Dishonest sale of vehcile, lied about truck problems and fixing them! Sold illegally! Fond Du Lac, Wisconsin
THe truck was sold to me with numerous problems, including but not limited to... a truck with no catalytic converter, numerous wiring problems that were pre-exsisting and they would have seen them if they did the inspection that they stated that they had did and everything was fine on it.
I got the truck and had it for about 3 months and everything started to go wrong on it, the suspension was messed up and was not installed right, the wiring led to problems consisting of the heat and the ac working, my four wheel drive working. My ball jionts, tie rods, and u jionts were supposed to be new when i bought the truck, and they are not. When I took it to a licensed mechanic they told me " that this truck should have never been sold like this." The brakes are not safe and were not when i bought the truck, when i reported it to the dealer they told me that they had fixed it and they never got back to me on it.
Jessica
Sears, Michigan
U.S.A.
1 Updates & Rebuttals
Jessica
Sears,Michigan,
U.S.A.
Lenz Auto, Still no help from them
#2Author of original report
Thu, March 24, 2005
After i contacted everyone they came up and got my truck and gave me a loaner vehicle, that also has some problems, they have had my truck for almost 45 days and still nothing, they say that they do not want to inconveince any of there other customers, they have not even looked at the truck yet or so that is what they tell me, but then Jerry the owner of it says that they may not be able to fix it and if so i can pick out a new vehicle online, but yet he wont return my phone calls and his wife shirley is very rude to me on the phone.
I do nto want another vehicle from them I want my money back, I dont not trust them with anything anymore. And I am stil paying on a vehicle I do not have. There are telling me they could have it for 2 or 3 months more. That would be a total of 4 months or so that they have had my truck. I need some help!!!