Les Schwab Tire Centers quoted me $595.64 for work that DID NOT need to be done.This was the 2nd vehicle they did this to!! molalla, Oregon
I took a truck in to Les Schwab in Molalla,Or about 7 months ago for a front end alignment for $55.00. The mechanic that look at it said he would have to do $754.00 of work on it to be able to align it. I took it to another alignment shop(Johns Frame Shop in Portland,Or.)They fixed it and aligned it for $100.00. They only needed 1 of the many parts Les Schwab said I needed!!! WELL Today 10/28/2009 I took another truck into Les Schwab in Molalla,Or. for the same service and once again the SAME MECHANIC (PEDRO) came to me with a quote of $595.64 to be able to do the alignment!!! Mad as hell I went this time to Erickson Tire Factory in Molalla,Or.They put my truck up on the rack with me standing there and went over my front end and nothing I MEAN NOTHING needed to be replaced !!!! They charged me $50.00 for a alignment and I thanked them for being one of the last honest tire companies around...Les Schwab of Molalla,Or is one of the biggest RIP OFF'S selling you work that you don't need done!!~!!!! That should be against the LAW!! And they should be held accountable..!!
4 Updates & Rebuttals
biggs
United States of AmericaDo your research before you try and destroy a companies reputation
#5Consumer Suggestion
Fri, March 04, 2011
I am sorry you had a bad experience. All the times I have taken my vehicle into les schwab nothing but perfection. Still people are still people and we all make mistakes. In regards to your issue their motto is if we cant guarantee it we wont sell it. No some vehicle do have tolerance specs however most parts are the exact same but one manufacture says that there are no tolerance while the other says that there are. Its better not to have any ball joint, tie rod end play or excetra when aligning a vehicle whats the point if parts are still moving that are causing a pull or bad tire wear.
Madman
SAN JUAN,Washington,
USA
HAVE SPEC PROOF
#5UPDATE EX-employee responds
Wed, November 03, 2010
IF YOU EVER PLAN ON GOING BACK TO LES SCHWAB/OTHER REPAIR PLACES FOR ANYTHING, SUCH AS ALIGNMENT. YOU GET A QUOTE FOR FRONT END REPAIRS MAKE SURE THE BALL JOINTS AND TRACK BAR ASSEMBLY (DODGE/JEEPS) OR IDLER ARMS HAVE SPEC ON THEM. THEN GO LIKE YOU BEEN DOING GET SECOND OPINION FOR THE SPECS. FOR THEY CAN MAKE IT UP. MANUFACTORS HAVE WHATS CALL TOLERANCE SPEC FOR MOVEMENTS FOR PARTS
rebal
yuba city,California,
United States of America
unneeded parts
#5Consumer Comment
Sun, July 18, 2010
This is standard practice now at all las schwab stores This has happened over and over to the owner of the company whos fleet of truck I maintain .every time a truck goes in the owner was told it needed $100s of dollars in repairs I went as far as to completely rebuild the front end on a truck then drove it through mud to make it look old. sent it in to les schwab and the owner was given a 2 page repair list. some of the parts you could see looked new when the owner confronted the shop manager he politely analogized and said it was a training issue! it used to be a great place but looks like corporate wants the public milked now!
Cory
San Antonio,Texas,
U.S.A.
WHY?
#5Consumer Comment
Wed, October 28, 2009
Why would you go back to them a SECOND time? They tried to screw you the first time and what do you do? You go back to them a second time.