Complaint Review: Les Schwab Tire

Les Schwab in Emmett, ID sold me 10 inch rims and tires that require no wider then 9 inch rims and said I was good to go. While pulling my 5th wheel down the interstate I had 2 rear tires fail. I got into Pocatello, ID and went to Les Schwab.I was told they didn't know why the tires failed and never seen a tire wear around the bead area like mine was doing. so they sold me 4 new tires, again to small for the rims.

I started to learn more about tires and talked with a tire manufacture about my situation. I looked at Les Schwab data books on what the widest rim for my tires are and asked them about how safe my tires are being on a 10 inch rim pulling a 38 foot 5th wheel. They replied we do this all the time and it's safe. I then called the manufacture and asked them and they replied absolutely not. My tire being on that wide of a rim would spin on the rim causing braking problems and bead seperation and tire failure.

I contacted Les Schwab headquarter and was refered back to the Pocatello tire center. The Pocatello tire center said I could trade my 10 inch rims in on an 8 inch set for about $300.00. I said no and they pointed me to the door.

My family and I have done allot of business with Les Schwab in the past. NEVER AGAIN!!!!!!!!!!!!

Ditto
Pocatello, Idaho
U.S.A.