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LeToile Skin Cream and Illustra Eye Care Serum LeToile Anti Wrinkle Cream and Illustra Eye Care Serum RIPOFF SCAM FREE TRIAL SAMPLES PAY FOR $4.99 SHIPPING TURNS INTO AUTO SHIPMENT - WON'T REFUND $98.09 CHARGES THAT POST IN 15 DAYS Los Angeles California
On Facebook this ad was posted and I should have ignored it. Offered free samples of two products for the cost of shipping $4.99 for each which seemed fair for a trial size product. Ordered and then exactly 15 days after receipt an auto order of 98.09 was charged on my credit card. I called to complain that I didn't authorize I was told it was in the fine print, which it wasn't as I read all on the posting in facebook. The representative tried to offer a 50% discount to continue the shipments which I declined and asked for a full refund and cancellation. She then said she wouldn't refund unless the product was returned unopened. Obviously I had open the "free sample" and said this is unethical practive of doing business. She said she would cancel future orderes but this wouldnt be refunded. I filed a dispute on my credit card and expect they will see this is a scam. This company is crooked and needs to be investigated and shut down. Don't get trapped. The small samples are not worth $98!