Complaint Review: Levit's Furniture Corp

DO NOT DO BUSINESS WITH THIS COMPANY!

I RECEIVED A BROKEN LOVESEAT!  The center console was broken, the rocking mechanism didn't work, and one of the seats were awry.  

I called the store, and spoke to "Tommy."  I advised him of all the damages, and told him that I would not accept repairs on a brand new loveseat.  He said that he would send me a replacement loveseat. 

Fast forward 8 days later, and someone arrives, but there is no loveseat in the back of his truck.  He arrives to REPAIR the loveseat, that I was advised would be REPLACED!

I call the store, and "Tommy" said THAT A NEW LOVESEAT WOULD BE DELIVERED THE NEXT DAY.

The next day, "Rudy" arrives with the "repaired" center console.  I call the store again, and am advised that "Tommy" is not available.  "Kenny" says I will have to call back tomorrow, and speak to "Tommy."  

15 minutes later, just as I finish filing a complaint with the BBB, "Rudy" arrives back at my house, again WITHOUT a replacement loveseat.  He still refuses to take possession of the loveseat.  I call "Kenny" again, and am given the same old roustabout.

So, I'll call Tommy back again tomorrow, and try to arrange for him to pick up his BROKEN LOVESEAT!  At this point, I will not accept a replacement loveseat.   He will either pick up the loveseat, or it'll be dumped in front of their store with a nice big sign explaining my issues...

DO NOT DO BUSINESS WITH THIS STORE!