Complaint Review: Levitz

FRIDAY
JUNE 09 2006

Between 7p.m. and 8p.m. I entered Levitz Furniture store located on Fulton Street Downtown Brooklyn to purchase a sofa I first saw on-line at furniture.com
I had to pay separately for the taxes and delivery associated with the sofa. I give my Debit Master Card to pay $130.94.

The sales associate left the basement and proceeded to the main floor and as I began to follow her but she stated she would bring all the paper work back to the basement to wait for her in the same area


Saturday
JUNE 10TH 2006

Between 6p.m. and 7p.m. I attempted to withdraw $40 from my checking account using my Debit Master Card. The transaction was denied due to insufficient funds

I checked my account balance and was shocked to hear I had a balance of negative $900*

Sunday
JUNE 11TH 2006

I contacted the customer service department at my bank at 10a.m. and was informed that I had a negative balance because 2 transactions were pending:

1.Western Union -- $758.99
2.Diversified -------$400.00

I informed the customer service rep. that I did not authorize those transactions and she informed me that it was being placed on hold until Monday. She cancelled my debit MasterCard.

I contacted Western Union and was transferred to the Fraud department. I explained the situation to Carol operator #101 and provided my cancelled debit MasterCard number

She immediately asked me if I knew Christian Gaither and I relied that yes, that is the sales associate so help me at Levitz Furniture on Fulton Street FridayJune 09th 2006

I was informed that Christian Gaither was trying to send money to her self using my debit MasterCard. The operate told me to call the cops and report the situation and have the cops call her back if necessary

Monday
June 26
I contacted Diversified INC

I was informed that Christina Gaither contacted the company and paid her account in full using my debit mastercard and my address.

She was able to obtain this information due to her position at Levitz

Celeca
Brooklyn, New York
U.S.A.